Thunderbird/CommunicationChannels: Difference between revisions

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These are the various communication channels used in the Thunderbird project. Please add them all here, so that we can have some kind of a portal to point people who want to get involved with the project to.
Several communication channels and information sites are used in the Thunderbird project


= How to subscribe =
<br><br>
'''This page is generally replaced by [https://www.thunderbird.net/en-US/get-involved/ the project's Get Involved page].
'''
<br><br>


Newsgroups are accessible through a newsgroup client (hum, let me think about one, oh yes, Thunderbird), and all of them are accessible as google groups or through a mailing list service. All of the items marked as newsgroups are listed [http://www.mozilla.org/about/forums/ here], so head over there to get the relevant information to connect!
= If you're a user =
 
Blog
* Visit [http://blog.mozilla.com/thunderbird/ The Thunderbird blog] to check for major announcements
 
Support Forums
* Get help from the community by visiting [https://support.mozilla.org/questions/thunderbird Thunderbird support]. Volunteers read this forum and help as best as they can.
* If English is not your preferred language, please check find unofficial support in the language you need in [https://wiki.mozilla.org/Thunderbird/Support/Community_support_based_on_languages Support based on language].
* Help the community: Want to help support Thunderbird users? Then jump into [https://support.mozilla.org/en-US/questions/thunderbird SUMO] and help a user!  
 
Support Knowledge Bases and Manuals
* Find articles in our official Thunderbird [https://support.mozilla.org/products/thunderbird Knowledge Base], a volunteer-driven "knowledge base" where you can find quality articles about various Thunderbird topics.
* [http://kb.mozillazine.org/Knowledge_Base MozillaZine]: a community-maintained Knowledge Base with excellent articles about possibly more specific and/or technical topics.
* See the [http://write.flossmanuals.net/thunderbird/about-thunderbird/ Floss manual for Thunderbird]


'''YOU can help''' by [https://www.thunderbird.net/en-US/get-involved/ getting involved]


== Headline text ==
Twitter
= If you're a user =
* [https://twitter.com/intent/follow?screen_name=mozthunderbird Twitter] You might want to follow mozthunderbird.
 
Facebook
* Please join us on our [http://www.facebook.com/Thunderbird Facebook] page.
 
= If you're an organization =


* [http://blog.mozilla.com/thunderbird/ The Thunderbird blog]
Please visit [https://wiki.mozilla.org/Thunderbird/Enterprise TB-enterprise] to find information related to enterprises and organizations.
* [http://getsatisfaction.com/mozilla_messaging/ GetSatisfaction] A user-centric community support forum where you can get Thunderbird help and help other people with Thunderbird. Mozilla Messaging employees and volunteer champions read this forum and might help you with your issues. We'd love you to help the community support Thunderbird ([http://getsatisfaction.com/people/new?company=mozilla_messaging register] and then [http://getsatisfaction.com/mozilla_messaging help other Thunderbird users])! Support like all Mozilla activities is community driven where most of the community members are volunteers.
* [[Thunderbird/tb-enterprise|tb-enterprise mailing list]] answers questions for people who want to deploy Thunderbird in a business environment.
* [http://support.mozillamessaging.com/ SuMoMo] An official but primarily volunteer-driven "knowledge base" where you can find quality articles about various Thunderbird topics. '''YOU can help''' by [https://support.mozillamessaging.com/en-US/kb/improve-knowledge-base editing articles or adding articles or translating articles], no experience required! The articles will be reviewed for accuracy but reviews are generally very quick.
* [http://kb.mozillazine.org/Knowledge_Base MozillaZine knowledge base] A community-maintained Knowledge Base with excellent articles about possibly more specific and/or technical topics.
* [http://en.flossmanuals.net/Thunderbird/Introduction The FLOSS Thunderbird Manual] An entire (unofficial) manual which helps you learn about Thunderbird. You can help! Anybody who spots an error can fix it by [http://booki.flossmanuals.net/accounts/signin/?redirect=/ registering] and then [http://booki.flossmanuals.net/accounts/login/?next=/thunderbird/edit/ editing the manual themselves].
* mozilla.support.thunderbird (newsgroup) The support newsgroup for Thunderbird
* [http://forums.mozillazine.org/ MozillaZine forums] Other users hang out here and discuss nightly issues, new extensions...
* [[Thunderbird:Getting_Help]] also contains lots of relevant links.
* [[Thunderbird/tb-support-crew|tb-support-crew]] is a mailing list to share raw informal support information, hot support links (e.g. support threads, websites and knowledge bases) and "meta" issues related to helping support Thunderbird users on Get Satisfaction, MozillaZine, GeckoZone and wherever else online folks are supporting Thunderbird users. Subscribe or unsubscribe at https://mail.mozilla.org/listinfo/tb-support-crew
* Join the [http://www.spreadthunderbird.com/ Spread Thunderbird] effort and promote Thunderbird.
* [http://feedback.mozillalabs.com/forums/68185-messaging-add-ons Feedback for Add-ons] is a place to offer ideas, requests, or issues regarding any of the Thunderbird add-ons we release through [http://mozillalabs.com/messaging Messaging Add-ons at mozilla labs]. Please note that we're now encouraging people to leave feedback on the [https://groups.google.com/forum/#!forum/mozilla-labs mozilla-labs Google Group].


= If you're interested in the project =
= If you're interested in the project =


You can contribute
* [[Thunderbird/tb-planning|tb-planning]] A low-volume, high signal-to-noise-ratio mailing-list that's devoted to high-level Thunderbird topics.
* [[Thunderbird/tb-planning|tb-planning]] A low-volume, high signal-to-noise-ratio mailing-list that's devoted to high-level Thunderbird topics.
* [[Thunderbird/tb-enterprise|tb-enterprise]] A mailing-list dedicated to people who want to deploy Thunderbird in a business environment, and the issues/concerns they might encounter.
* [[Thunderbird/tb-support-crew|tb-support-crew]] if you <u>help other users</u> - a mailing list for tips on helping other users (e.g. support threads, websites and knowledge bases) and "meta" issues related to helping support Thunderbird users in SUMO, MozillaZine, GeckoZone and wherever online folks are supporting Thunderbird users. Subscribe instructions at [[Thunderbird/tb-support-crew|tb-support-crew]]
* [http://planet.mozillamessaging.com Planet Mozilla Messaging] Thunderbird team's various blogs. Links to Thunderbird staff and contributor blogs can be found in the right sidebar of the home page if you want to avoid the planet "firehose"!
 
* [http://www.twitter.com Twitter] You might want to follow these people: Standard8, lhirlimann, andreasn, bwinton, dmose, asutherland, rtanglao, mozjonathan, mixedpuppy, jrburke, clarkbw, davidascher, jenzed
Mozilla and Thunderbird projects blogs
* [http://planet.mozilla.org Planet Mozilla] Might be worth a read as well.
* [http://planet.mozilla.org/thunderbird/ Planet Thunderbird] Thunderbird team's various blogs.  
* [http://planet.mozilla.org Planet Mozilla] is worth a read.
 
If you want to know more about the product currently under development
* [[Thunderbird|Mozilla Wiki]] This includes various general information about the Thunderbird project.
* [[Thunderbird|Mozilla Wiki]] This includes various general information about the Thunderbird project.
* You might want to read the [[Thunderbird/StatusMeetings]], they give weekly status reports about how various projects are moving.
* [[Thunderbird/StatusMeetings]] have meeting status reports about how various projects are moving.
** The minutes of these are also reproduced to the [http://blog.mozilla.com/meeting-notes/archives/tag/thunderbird Mozilla Meetings blog]
** If you're interested in the release strategy, you might want to read [[Thunderbird/Driver_Meetings]].
* We also have experiments, so don't forget to check out  [[Thunderbird/Experiments]]
* Our UI/UX team is posting regular updates with images on their [http://breakingtheegg.tumblr.com/ tumblr].
 
Mark Banner (:Standard8) posts updates about branching and releases on his [http://ccgi.standard8.plus.com/blog/ blog]. You can also follow him on [http://twitter.com/#!/standard8 Twitter].


= If you're a tester / want to help =
= If you're a tester / want to help =


Ludovic Hirlimann (:Usul) is in charge of Thunderbird QA. You can read his [http://perso.hirlimann.net/~ludo/blog/ blog] or follow him on [http://twitter.com/#!/lhirlimann twitter].
* If you're interested in providing support, see [[Thunderbird/tb-support-crew|tb-support-crew]]
 
* If you're willing to participate in testing events, see the beta, daily, announcements and other groups at discuss.thunderbird.net/  
* If you're interested in providing support
* [[Thunderbird:Testing]] has information to get you started if you want to help with quality assurance / testing.
** please join the [https://mail.mozilla.org/listinfo/tb-support-crew tb-support-crew mailing list].
* See [https://discuss.thunderbird.net/groups/daily the test community for nightly builds].
** Go and have a look on [http://www.getsatisfaction.com/mozilla_messaging Get Satisfaction Thunderbird support forum] or the unofficial [http://forums.mozillazine.org/viewforum.php?f=39 MozillaZine Thunderbird Support forum].
* If you're willing to participate in testing events, the [https://mail.mozilla.org/listinfo/thunderbird-testers thunderbird-testers mailing list] is for you.
* [[Thunderbird:Testing]] contains a tremendous amount of information, and should help you getting started if you want to help with quality assurance / testing.
* The [http://forums.mozillazine.org/viewforum.php?f=29 MozillaZine Thunderbird Builds forum] is a unofficial test community for nightly builds.
* Talking to us [http://www.mibbit.com/chat/?server=irc.mozilla.org&channel=%23tb-qa here] is a very good way to start even if we are slow to answer.


= If you're a developer =
= If you're a developer =


* You WILL want to hang out on [http://irc.mozilla.org/ IRC], especially in the #maildev channel. There lies the answer to all of your questions. Plus, the guys are generally friendly. Just ask, and be patient, not all people live in the same timezone.
Ask questions, documentation, or hang out, or help:
* mozilla.dev.applications.thunderbird (newsgroup) If you have questions related to extension and/or Thunderbird development, you'll probably find some help here. Also used to discuss various user-related topics/questions.
* see [https://www.thunderbird.net/en-US/get-involved/ Get Involved]
* There's also [https://forums.mozilla.org/addons/ AMO forums] with a specific [https://forums.mozilla.org/addons/viewforum.php?f=15 Thunderbird section] which may be helpful.
* [http://bugzilla.mozilla.org Bugzilla] is where "fixing code code" happens. If you're interested in fixing or in some feature, CC yourself to a bug.
* mozilla.dev.extensions (newsgroup) For extension development. Might be better to also post to m.d.a.t if you have a Thunderbird question.
* [http://developer.mozilla.org The Mozilla Developer Center]. Don't waste time, just go to the juicy bits:
** [https://developer.mozilla.org/en/Thunderbird Portal for general Thunderbird info]
** [https://developer.mozilla.org/en/Extensions/Thunderbird Portal for Thunderbird extension developers]
** [https://developer.mozilla.org/en/Extensions/Thunderbird/HowTos How-tos for extension developers]
* [https://addons.mozilla.org/en-US/developers/docs/reference addons.mozilla.org] Has some links too
* [http://bugzilla.mozilla.org Bugzilla] is where all the stuff happens. If you're interested in some feature or some development, don't hesitate to CC yourself to the bug if you're interested, and please do check out this [http://blog.johnath.com/2010/02/04/bugzilla-for-humans/ hilarious video tutorial] about how Bugzilla works, it's really worth it.
* Just for kicks, see what the Thunderbird team is up to [http://bwinton.github.com/reviewer-dashboard/ using bwinton's reviewer-dashboard].

Latest revision as of 07:54, 16 April 2021

Several communication channels and information sites are used in the Thunderbird project



This page is generally replaced by the project's Get Involved page.

If you're a user

Blog

Support Forums

  • Get help from the community by visiting Thunderbird support. Volunteers read this forum and help as best as they can.
  • If English is not your preferred language, please check find unofficial support in the language you need in Support based on language.
  • Help the community: Want to help support Thunderbird users? Then jump into SUMO and help a user!

Support Knowledge Bases and Manuals

  • Find articles in our official Thunderbird Knowledge Base, a volunteer-driven "knowledge base" where you can find quality articles about various Thunderbird topics.
  • MozillaZine: a community-maintained Knowledge Base with excellent articles about possibly more specific and/or technical topics.
  • See the Floss manual for Thunderbird

YOU can help by getting involved

Twitter

  • Twitter You might want to follow mozthunderbird.

Facebook

If you're an organization

Please visit TB-enterprise to find information related to enterprises and organizations.

If you're interested in the project

You can contribute

  • tb-planning A low-volume, high signal-to-noise-ratio mailing-list that's devoted to high-level Thunderbird topics.
  • tb-support-crew if you help other users - a mailing list for tips on helping other users (e.g. support threads, websites and knowledge bases) and "meta" issues related to helping support Thunderbird users in SUMO, MozillaZine, GeckoZone and wherever online folks are supporting Thunderbird users. Subscribe instructions at tb-support-crew

Mozilla and Thunderbird projects blogs

If you want to know more about the product currently under development

If you're a tester / want to help

If you're a developer

Ask questions, documentation, or hang out, or help:

  • see Get Involved
  • Bugzilla is where "fixing code code" happens. If you're interested in fixing or in some feature, CC yourself to a bug.
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