Engagement/Developer Engagement/Event request workflow: Difference between revisions

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==== Request bugs ====
==== Request bugs ====


To receive email notifications about event requests, follow these steps:
To receive email notifications about changes to event requests, follow these steps:


<div id="notifications-request-enable"></div>
<div id="notifications-request-enable"></div>
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==== Discussion bugs ====
==== Discussion bugs ====


Follow these steps to receive email notifications about event discussions:
To receive email notifications about changes to event discussions, follow these steps:


<div id="notifications-discussion-enable"></div>
<div id="notifications-discussion-enable"></div>
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# Check one box in the ''Component'' column for each type of notification you would like to receive. Click ''Submit Changes''.
# Check one box in the ''Component'' column for each type of notification you would like to receive. Click ''Submit Changes''.


Follow these steps to disable notifications:
To disable notifications, follow these steps:


# Visit the [https://bugzilla.mozilla.org/userprefs.cgi?tab=component_watch Component Watching] page
# Visit the [https://bugzilla.mozilla.org/userprefs.cgi?tab=component_watch Component Watching] page
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To re-enable notifications, follow steps 2-3 of [[#notifications-discussion-enable|the first list]].
To re-enable notifications, follow steps 2-3 of [[#notifications-discussion-enable|the first list]].


=== Listings ===
=== Using Listings ===


Listings are collections of requests and discussions that meet certain criteria. To browse Listings, follow the links in the [[#Listings|Listings section]].
Listings are collections of requests and discussions that meet certain criteria. To browse Listings, follow the links in the [[#Listings|Listings section]].


==== Drilling down on listings ====
==== Drilling down through Listings ====


When searching for specific requests and discussions, it can sometimes be helpful to further narrow the criteria of a given Listing. To do this, open a Listing and click ''Edit Search'' near the bottom of the page. Add additional criteria and click ''Search''.
When searching through requests and discussions, it can sometimes be helpful to start with a published Listing and then further narrow the criteria of that Listing. To do this, open a Listing and click ''Edit Search'' near the bottom of the page. Add additional criteria and click ''Search''.


==== Making a request or discussion appear in a different listing ====
==== Making a request or discussion appear in a different Listing ====


If a request or discussion is appearing in the wrong Listing, be sure that the ''Keyword'' for that item is set correctly. Also ensure that the information in the ''Whiteboard'' is accurate. Make any changes that are needed and click ''Save Changes''.
If a request or discussion is appearing in the wrong Listing, open that specific request or discussion be sure that the ''Keyword'' is set correctly. Also ensure that the information in the ''Whiteboard'' is accurate. Make any changes that are needed and click ''Save Changes''.


== Listings ==
== Listings ==


Listings are collections of requests and discussions that meet certain criteria. Events filed before December 2014 are not included. With a few exceptions, closed requests and discussions are not included.
Listings are collections of requests and discussions that meet certain criteria.
 
Because requests and discussions are only visible to Mozilla staff, Listings will be empty unless you are logged into Bugzilla with a Mozilla email address. With a few exceptions, Listings do not include closed requests/discussions or requests/discussions filed before late January 2015.


=== Discussion ===
=== Discussion ===
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* [http://mzl.la/1FAX6Jg All requests and discussions that need further information]
* [http://mzl.la/1FAX6Jg All requests and discussions that need further information]
* By person
* [http://mzl.la/1FAXmbc More information needed from Sandra Persing]
** [http://mzl.la/1FAX83W More information needed from Dave Camp]
** [http://mzl.la/1FAXcAA More information needed from Janet Swisher]
** [http://mzl.la/1FAXffN More information needed from Robyn Chau]
** [http://mzl.la/1FAXmbc More information needed from Sandra Persing]
** [http://mzl.la/1FAXo31 More information needed from Stormy Peters]


=== Speakers ===
=== Speakers ===
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* [http://mzl.la/1xc9J9T All events that need a speaker]
* [http://mzl.la/1xc9J9T All events that need a speaker]
* By continent
* By continent
** [http://mzl.la/1xca8Jm Events in Africa that need a speaker]
** [http://mzl.la/1yrh97Q Events in Africa that need a speaker]
** [http://mzl.la/1xcabow Events in Asia that need a speaker]
** [http://mzl.la/1yrh5Vy Events in Asia that need a speaker]
** [http://mzl.la/1xcabVC Events in Australia that need a speaker]
** [http://mzl.la/1yrhvvf Events in Australia that need a speaker]
** [http://mzl.la/1xca7VQ Events in Europe that need a speaker]
** [http://mzl.la/15tEdYp Events in Europe that need a speaker]
** [http://mzl.la/1xcaeki Events in North America that need a speaker]
** [http://mzl.la/1yrhLuf Events in North America that need a speaker]
** [http://mzl.la/1v9wDHG Events in Central / South America that need a speaker]
** [http://mzl.la/15tEPx8 Events in Central / South America that need a speaker]
** [http://mzl.la/1v9wBzC Events online only that need a speaker]
** [http://mzl.la/15tEXg6 Online-only events that need a speaker]


=== Other details ===
=== Other details ===
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** [http://mzl.la/1xc79Rf Events in North America]
** [http://mzl.la/1xc79Rf Events in North America]
** [http://mzl.la/1xc7djQ Events in Central / South America]
** [http://mzl.la/1xc7djQ Events in Central / South America]
** [http://mzl.la/1v9whko Events online only]
** [http://mzl.la/1v9whko Online-only events]
* Prospectus
* Prospectus
** [http://mzl.la/1xc9zz6 Events that have a prospectus]
** [http://mzl.la/1xc9zz6 Events that have a prospectus]
** [http://mzl.la/1v9wu70 Events that do not have a prospectus]
** [http://mzl.la/1v9wu70 Events that do not have a prospectus]

Latest revision as of 15:32, 26 January 2015

Workflow overview

The Developer Events flow chart offers a visual overview of this workflow.

As a summary, anyone who would like Mozilla to participate in an event completes the Developer Events form. Bugzilla processes the answers and opens a request bug to summarize the request and a discussion bug for the Developer Events team to discuss the request privately. The team discusses the request and updates keywords and other bug metadata along the way. When a decision is reached, the team shares the decision in the request bug where the requester can see it.

More detail is provided in further sections.

Using this workflow

Keywords

Requests and discussions can be tagged with special keywords that indicate state. Requests and discussions are automatically organized based on their keywords (see Listings below) so it's important that keywords are manually updated when requests and discussions change.

In the example below, a request is tagged with the keyword event-request-under-review.

A screenshot of an event request with the Keywords field highlighted

Available keywords

Requests

The following keywords can be used with event requests:

event-request-under-review
Meaning: The request is being reviewed
event-request-pending-fulfilment
Meaning: The request has been discussed and is nearly ready to be fulfilled
event-request-no-further-action
Meaning: The request requires no further action
Discussions

The following keywords can be used with event discussions:

event-discussion-needs-review
Meaning: The discussion hasn't started
event-discussion-pending-additional-information
Meaning: The discussion can't continue until more information is provided
event-discussion-needs-final-approval
Meaning: A decision has been reached. It needs final approval and has not been pre-approved.
event-discussion-pre-approved-needs-final-approval
Meaning: A decision has been reached. It has been pre-approved but needs final approval.
event-request-pending-fulfilment
Meaning: The event being discussed is nearly ready to be fulfilled
event-request-no-further-action
Meaning: No further discussion is needed

Notifications

Request bugs

To receive email notifications about changes to event requests, follow these steps:

  1. Log into Bugzilla
  2. Visit the Component Watching page
  3. Choose the product Developer Engagement and the component Events Request. Click Add.
  4. Visit the Email Preferences page
  5. Check one box in the Component column for each type of notification you would like to receive. Click Submit Changes.

To disable notifications, follow these steps:

  1. Visit the Component Watching page
  2. Near the bottom of the page, check the Events Request component and click Remove Selected

To re-enable notifications, follow steps 2-3 of the first list.

Discussion bugs

To receive email notifications about changes to event discussions, follow these steps:

  1. Log into Bugzilla
  2. Visit the Component Watching page
  3. Choose the product Developer Engagement and the component Events Request Discussion. Click Add.
  4. Visit the Email Preferences page
  5. Check one box in the Component column for each type of notification you would like to receive. Click Submit Changes.

To disable notifications, follow these steps:

  1. Visit the Component Watching page
  2. Near the bottom of the page, check the Events Request Discussion component and click Remove Selected

To re-enable notifications, follow steps 2-3 of the first list.

Using Listings

Listings are collections of requests and discussions that meet certain criteria. To browse Listings, follow the links in the Listings section.

Drilling down through Listings

When searching through requests and discussions, it can sometimes be helpful to start with a published Listing and then further narrow the criteria of that Listing. To do this, open a Listing and click Edit Search near the bottom of the page. Add additional criteria and click Search.

Making a request or discussion appear in a different Listing

If a request or discussion is appearing in the wrong Listing, open that specific request or discussion be sure that the Keyword is set correctly. Also ensure that the information in the Whiteboard is accurate. Make any changes that are needed and click Save Changes.

Listings

Listings are collections of requests and discussions that meet certain criteria.

Because requests and discussions are only visible to Mozilla staff, Listings will be empty unless you are logged into Bugzilla with a Mozilla email address. With a few exceptions, Listings do not include closed requests/discussions or requests/discussions filed before late January 2015.

Discussion

Status

Further information needed

Speakers

Other details