Support/Weekly Meetings/Agenda 2024-04-10: Difference between revisions

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*Toll-free: +1 800 707 2533, pin 2 – then 8437 then #
*Toll-free: +1 800 707 2533, pin 2 – then 8437 then #
*Skype (free): +1 800 707 2533, pin 2 – then 8437 then #
*Skype (free): +1 800 707 2533, pin 2 – then 8437 then #
 
=== Participate ===
=== Participate ===
* [https://mozilla.zoom.us/j/490084542 Join the meeting on Zoom] (You'll have to download and install the [https://zoom.us/support/download Zoom Desktop client])
* [https://mozilla.zoom.us/j/490084542 Join the meeting on Zoom] (You'll have to download and install the [https://zoom.us/support/download Zoom Desktop client])
* [https://mzl.la/sumo-2024-03-13 AirMozilla placeholder]
* [https://mzl.la/sumo-2024-04-10 AirMozilla]
* [https://youtube.com/live/gn3aY4yYyA8?feature=share YouTube placeholder]
* [https://youtube.com/live/zO7TBGaDeNI?feature=share YouTube]
* [https://community.mozilla.org/en/events/sumo-community-meeting-april-2024/ Community event]


=== Live chat ===
=== Live chat ===
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-----------------------------------------------------------------------------------------------------------------------------
 
== PARTICIPANTS ==
== PARTICIPANTS ==
Please add your name and your SUMO profile link (you can also attend our event in the [https://community.mozilla.org/en/events/sumo-community-meeting-march-2024/ community portal]):
Please add your name and your SUMO profile link (you can also attend our event link under the Participate section above):
* [https://people.mozilla.org/p/couci Konstantina]
* [https://people.mozilla.org/p/couci Konstantina]
*
* [https://support.mozilla.org/en-US/user/rtanglao/ Roland]
*
* [https://support.mozilla.org/en-US/user/aparise/ Abby]
*
* Lucas S.
* Donna K.
* Josh C.
* Tim M.
* Danny C.
* JR


===CONTRIBUTORS SHOUTOUT===
===CONTRIBUTORS SHOUTOUT===
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=== TOPIC OF THE WEEK ===
=== TOPIC OF THE WEEK ===
# Team news
# Team news
# Content team's update
# [https://docs.google.com/presentation/d/1WbuyFeDx4vZC9MqFwCsiB_5uG9-EdRTdDiEBaqv60IY/edit#slide=id.p Content team's update] - Also check out the [https://blog.mozilla.org/sumo/2024/04/09/keeping-you-in-the-loop-whats-new-in-our-knowledge-base/ blog] and [https://support.mozilla.org/en-US/forums/contributors/716916?last=87365 forum post] for more info!
#


=== MOZILLA'S WORLD UPDATE ===
=== MOZILLA'S WORLD UPDATE ===
# Doc access for [https://wiki.mozilla.org/NDA NDA] contributors  
# Doc access for [https://wiki.mozilla.org/NDA NDA] contributors
#  
# Volunteering opportunity at MozFest House: Amsterdam in June — great opportunity to see at first hand the work of the Mozilla Foundation and help make the event happen. Apply [https://mozillafoundation.tfaforms.net/44 here], deadline 1st June.


=== PRODUCT UPDATES ===
=== PRODUCT UPDATES ===
# Release Scrum meeting recording can be found here: https://mozilla.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=8154f7f8-d407-46a0-9fa8-b0f9012e63bf (last one was from March 21, 2024)
==== Firefox ====
#  
'''Firefox v125 is coming and here is what you need to know:'''
* V125 Mobile
** Android
*** Language standardization for Credential Management features
**** “Login” changed to “Password”
**** Change “credit cards” to “payment methods” or “cards” depending on the context
** iOS
*** Firefox Suggest Experiment
**** Rolling out to 10% of users to start
**** Browsing history, bookmarks, synced tabs enabled by default
*** Address Autofill Experiment
**** US and Canada only
**** User can autofill addresses that they have sync’d in FxA
* V125 Desktop
** Highlight and comment on PDFs
*** The feature will allow the users to select a text or any area in the PDF document and highlight it.
 
'''Release Scrum meeting recording can be found here: https://mozilla.hosted.panopto.com/Panopto/Pages/Sessions/List.aspx#folderID=%2230642208-b3d1-4543-93b9-ae31010f0aef%22 (last one was from April 4th, 2024)'''
=== Thunderbird ===
* SUMO KB Shoutouts (will do more regular KB and Forum shoutouts in the future), some selected highlight, apologies to those I've inadvertently missed):
** Huge Thanks to those who worked on [https://support.mozilla.org/kb/thunderbird-and-junk-spam-messages Thunderbird and Junk / Spam Messages]: [https://support.mozilla.org/en-US/user/michro/ michro], [https://support.mozilla.org/en-US/user/AliceWyman/ alice], [https://support.mozilla.org/en-US/user/christ1/ christ1]. More details: see GitHub issue: [https://github.com/thunderbird/knowledgebase-issues/issues/44 Modernize: Thunderbird and Junk / Spam Messages #44]
* From February:
** Big thanks for the great work on the SUMO KB article [https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202 Microsoft OAuth Authentication and Thunderbird in 2024] in no order: [https://support.mozilla.org/en-US/user/marcelo.ghelman/ marcelo.ghelman], [https://support.mozilla.org/en-US/user/Mozinet/ Mozinet], [https://support.mozilla.org/en-US/user/christ1/ christ1]. More details in the GitHub issue: [https://github.com/thunderbird/knowledgebase-issues/issues/37 Modify: Add information on how to Switch Outlook/Hotmail accounts from Normal password to OAuth2 in the KB article on Microsoft OAuth #37]
** More Big Thanks on clarifying the macOS <code>Settings</code> versus <code>Preferences</code> nuances from [https://github.com/AliceWyman AliceWyman], [https://github.com/michrogit michro] and others. Full details see GitHub issue [https://github.com/thunderbird/knowledgebase-issues/issues/40 Change Preferences to Settings on all platforms which has been the case since TB102 and probably earlier #40]
 
=== Hubs ===
Hubs is sunsetting, read this [https://support.mozilla.org/en-US/kb/what-you-need-know-about-future-mozilla-hubs article] with all the useful information


=== Mozilla Accounts ===
The Sync functionality won't be working for users of Firefox 78 or older (both release and SRE)


==== KNOWLEDGE BASE AND LOCALIZATION====
==== KNOWLEDGE BASE AND LOCALIZATION====
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==== SUPPORT FORUM ====
==== SUPPORT FORUM ====
#  
# The NL community is now moved to our support platform. Congrats NL community!
#  
#


==== SOCIAL SUPPORT ====
==== SOCIAL SUPPORT ====

Latest revision as of 21:08, 10 April 2024

Meeting Details (scroll down for the agenda)

(meeting duration approx. 45 minutes) starting at: 17:00 UTC [1]

Northern winter Northern summer
09:00 PT 10:00 PDT
11:00 CST 12:00 CDT
17:00 UTC 17:00 UTC
18:00 CET 19:00 CEST
22:30 IST 22:30 IST

Call Details

  • California: 1-650-903-0800, pin 2 – then 8437 then #
  • Toll-free: +1 800 707 2533, pin 2 – then 8437 then #
  • Skype (free): +1 800 707 2533, pin 2 – then 8437 then #

Participate

Live chat

  • SUMO – Matrix channel

Read more

PARTICIPANTS

Please add your name and your SUMO profile link (you can also attend our event link under the Participate section above):

CONTRIBUTORS SHOUTOUT

(Please link to their profile and the reason for the mention)

  1. Thanks to everybody who has taken the contributor survey. Stay tune for the result shareout!

AGENDA

TOPIC OF THE WEEK

  1. Team news
  2. Content team's update - Also check out the blog and forum post for more info!

MOZILLA'S WORLD UPDATE

  1. Doc access for NDA contributors
  2. Volunteering opportunity at MozFest House: Amsterdam in June — great opportunity to see at first hand the work of the Mozilla Foundation and help make the event happen. Apply here, deadline 1st June.

PRODUCT UPDATES

Firefox

Firefox v125 is coming and here is what you need to know:

  • V125 Mobile
    • Android
      • Language standardization for Credential Management features
        • “Login” changed to “Password”
        • Change “credit cards” to “payment methods” or “cards” depending on the context
    • iOS
      • Firefox Suggest Experiment
        • Rolling out to 10% of users to start
        • Browsing history, bookmarks, synced tabs enabled by default
      • Address Autofill Experiment
        • US and Canada only
        • User can autofill addresses that they have sync’d in FxA
  • V125 Desktop
    • Highlight and comment on PDFs
      • The feature will allow the users to select a text or any area in the PDF document and highlight it.

Release Scrum meeting recording can be found here: https://mozilla.hosted.panopto.com/Panopto/Pages/Sessions/List.aspx#folderID=%2230642208-b3d1-4543-93b9-ae31010f0aef%22 (last one was from April 4th, 2024)

Thunderbird

Hubs

Hubs is sunsetting, read this article with all the useful information

Mozilla Accounts

The Sync functionality won't be working for users of Firefox 78 or older (both release and SRE)

KNOWLEDGE BASE AND LOCALIZATION

SUPPORT FORUM

  1. The NL community is now moved to our support platform. Congrats NL community!

SOCIAL SUPPORT

PLAY STORE SUPPORT

DECISIONS AND ACTION ITEMS

FUN ZONE – JOKES, ETC.

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