Support/Weekly Meetings/Agenda 2018-11-28: Difference between revisions

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==== SUPPORT FORUM ====
==== SUPPORT FORUM ====
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# Welcome [https://support.mozilla.org/en-US/forums/buddies/713266?last=75113 BrMvargas] to the forums, check out the KB forums to find out how to get started! And welcome Malvineous, thank you for answering questions in the forums! And welcome [https://support.mozilla.org/en-US/user/Jafetpalma Jafetpalma] for your help in the spanish forums.
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# Get your thoughts into the discussion before next Friday, when we have the workshop on High Value Contributions with the All Hands participants. [https://discourse.mozilla.org/t/what-is-a-high-value-contributor-in-sumo/32960/4 What is a High Value Contributor]
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# What do you want to see in the forums for 2019?
   
# Thank you so much for your help in the questions forums, looking for a challenge - check out collaboration [https://support.mozilla.org/en-US/forums/support-forum-contributors here in the Advanced Troubleshooting forum]
 
==== SOCIAL SUPPORT ====
==== SOCIAL SUPPORT ====
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Revision as of 16:34, 28 November 2018

Meeting Details (scroll down for the agenda)

(meeting duration approx. 30 minutes) starting at: 16:00 UTC [1] Quick reference timezone conversions: 9:00 PT 12:00 ET 17:00 CEST 21:30 IST

Call Details

  • California: 1-650-903-0800, pin 2 then 8437 then #
  • Toll-free: +1 800 707 2533, pin 2 - then 8437 then #
  • Skype (free): +1 800 707 2533, pin 2 - then 8437 then #

Participate

Read more

Live chat

please note that the agenda should not be edited starting 2 hours prior to the event - thanks!

PARTICIPANTS

Please add your name and profile link (if you have one, Mozillians or support.mozilla.org)

  • guigs
  • vesper
  • rtanglao won't be here because of a meeting conflict! See you in Orlando some of you!

AGENDA

COMMUNITY ROUNDTABLE

Please add your agenda items here if you are a contributor or community member

COOL COMMUNITY NEWS OF THE WEEK

CONTRIBUTORS OF THE WEEK

(Please link to their profile and add a reason for nomination)

  1. jscher2000 for his ongoing politeness, friendly technical solutions and software development of support related tools!
  2. philipp for explaining certificates in Windows to Roland over and over again :-)
  3. mcoy for friendly replies in the SUMO forum that are also technically correct

UPDATES AND ANNOUNCEMENTS

PRODUCT UPDATES

PLATFORM UPDATES

KNOWLEDGE BASE AND LOCALIZATION

SUPPORT FORUM

  1. Welcome BrMvargas to the forums, check out the KB forums to find out how to get started! And welcome Malvineous, thank you for answering questions in the forums! And welcome Jafetpalma for your help in the spanish forums.
  2. Get your thoughts into the discussion before next Friday, when we have the workshop on High Value Contributions with the All Hands participants. What is a High Value Contributor
  3. What do you want to see in the forums for 2019?
  4. Thank you so much for your help in the questions forums, looking for a challenge - check out collaboration here in the Advanced Troubleshooting forum

SOCIAL SUPPORT

DECISIONS AND ACTION ITEMS

FUN ZONE - JOKES, ETC.

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