Support/Goals/findability-and-browsability: Difference between revisions

Revision as of 14:52, 13 January 2012

Purpose

Increasing the usability of SUMO as a whole. Specifically, we will have a mental map of users with the taxonomy research. We will redesign the site around that model, and implement the changes. In addition and in parallel to this we will introduce a new search engine with measurably improved performance with regards to click through rates.

Project plan

New Search implemenation

Taxonomy Research by Nielson Group

Needed:

existing site plan: assigned to Bram, due January 17

Nice to have:

FAQs - Susan to carry out interview with Michael
URLs/web addresses in the search logs: bug 717785
web-search query statistics (terms driving people in from the web): bug 695397.

New Homepage and question workflow based on design by Barm

Input from Michael, Kadir, Ricky, Crystal

Implementation of new design by sumodev

How do we know it's done?

Elastic search is used 100%
Homepage redesign is in use
New workflow from homepage to articles is in use
New workflow to ask question is in use

Schedule

Estimated time: 3 month

Taxonomy research phase 1: January 1st - January 31st
UX design phase: February 1st - February 28th
UX implementation: March 1st - March 31st

Elastic Search integration: Turning it on for a number of user: January 3 - 17

Blocked

NO

Notes

Next step:

@@ Line 7: / Line 7: @@
 ===Taxonomy Research by Nielson Group===
 Needed:
-* existing site plan: assigned to Bram, he should have by next week
+* existing site plan: assigned to Bram, due January 17
 Nice to have:
 * FAQs - Susan to carry out interview with Michael
-* URLs/web addresses in the search logs - Bug to be filed.
+* URLs/web addresses in the search logs: {{bug|717785}}
-* web-search query statistics (terms driving people in from the web) - Crystal to check with Cheng.
+* web-search query statistics (terms driving people in from the web): {{bug|695397}}.
 ===New Homepage and question workflow based on design by Barm===