MozCampLATAM2012/ProposedTalks/The SUMO Magnet

Speaker(s): Rosana Ardila, Madalina Ana

Proposed Track (Engagement & Localization, Technology & Product, Community Building & Collaboration, or BoF): Community Building & Collaboration

Summary: SUMO is short for support.mozilla.org, the official, community-powered support website for Mozilla Firefox. SUMO rescues users when something goes wrong: we have a Knowledge Base, Help Forums and an Army of Awesome Twitter helpers. They all make SUMO one of the best places for any contributor to get started with Mozilla, regardless of their background. We want to show you how amazing and important SUMO is and how to use your magnet to attract people to contribute to SUMO, help our users and grow the Mozilla community.

Language in which the talk will be given: English, Spanish, Portuguese

Preferred Day of Talk: anytime

Presentation Slides (to provide at a later point):

Ideal Audience Size: 50

Equipment Needs (Video projector already included):

To Be Completed by the Audience

Submit a Question for the Speaker(s) here:

Place your name here if you would like to attend this talk:

• Marcelo Araldi
• Jorge López-Bachiller
• Reuben Morais
• Guillermo López
• Lourdes Castillo (Lourcastillo)
• Juan Eladio Sánchez (Jesanchez)
• Jusaí Prieto