Outreachy/2016/December to March

Projects for Outreachy December 2015 to March 2016

Projects

SUMO - Work on a tutorial or training tool for new technical writers

Mentor: Joni Savage

Mozilla’s Support site (SUMO) provides around-the-clock help for 30 million users a month through thousands of knowledge base articles. We rely on the community to keep the knowledge base up to date with each release. While there’s growing interest in contributing to the knowledge base, there’s also a learning curve. Here’s where you come in.

SUMO is looking for someone with an interest in storytelling, teaching, writing, design or video to help us transform our lengthy training documents into fun, interactive and effective training tools to empower new contributors who have a wide range of skills.

You will work closely with Joni, the content manager, along with our community to brainstorm learning activities, create storyboards and outlines for training guides, design and research interactive and intuitive contributor tools, and write friendly and effective copy. Got additional ideas? We’d love to hear those too.

To get started:

1. Look through this page.
2. Get in the mindset of a new contributor. Pick out what you think is important information from the page in step #1 and turn it into a mini tutorial (or an outline for a tutorial). This can be an infographic, video, slideshow, storyboard or any format of your choice.
3. Send your tutorial or storyboard to Joni Savage along with an explanation.