Compatibility/Lessons Learned
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Lessons Learned
We’ve worked on structuring some relevant items counted as Lessons Learned during the testing cycle performed on the First 100 EN web sites.
Here are the testing team’s conclusions:
What went well:
- understanding the ways of working
- good testing progress on the first 100 EN sites
- good contribution on clarifying the logged issues
- good collaboration with the team
What needs improvement:
- in depth understanding of the “Non-Compat” philosophy
- gathering items to be tested (continuous process)
- understanding of HTML/CSS/JS
- getting more familiar with HTML debugging
Items not tested:
- UI issues reproducible on all Browsers (e.g. Firefox vs Chrome)
- broken functionality reproducible on all Browsers
- crashes
- web sites with no mobile support
- mobile web sites redirect to desktop pages
- services available only through a dedicated application
Types of issues encountered:
- mostly UI issues on all web-sites
- few plugin issues (e.g. video doesn’t play)
Notes:
We’ve encountered several web sites that we were not able to perform in-depth testing due to:
1) Web sites that need Special accounts (Banking, Insurance):
www.capitalone.com
www.wellsfargo.com
www.bankofamerica.com
www.chase.com
www.citi.com
2) Web sites that need special information for account creation (US address, US phone number, SSN, Private/Public institution account)
www.xfinity.com
www.microsoftonline.com
3) Desktop site only
www.salesforce.com
www.stackexchange.com
www.irs.gov
4) Inaccessibility
www.ndt.tv