Support/Goals/findability-and-browsability
< Support
Purpose
Increasing the usability of SUMO as a whole. Specifically, we will have a mental map of users with the taxonomy research. We will redesign the site around that model, and implement the changes. In addition and in parallel to this we will introduce a new search engine with measurably improved performance with regards to click through rates.
Project plan
New Search implemenation
Taxonomy Research by Nielson Group
Needed:
- existing site plan: assigned to Bram, he should have by next week
Nice to have:
- FAQs - Susan to carry out interview with Michael
- URLs/web addresses in the search logs - Bug to be filed.
- web-search query statistics (terms driving people in from the web) - Crystal to check with Cheng.
New Homepage and question workflow based on design by Barm
- Input from Michael, Kadir, Ricky, Crystal
Implementation of new design by sumodev
How do we know it's done?
- Elastic search is used 100%
- Homepage redesign is in use
- New workflow from homepage to articles is in use
- New workflow to ask question is in use
Schedule
Estimated time: 3 month
Taxonomy research phase 1: January 1st - January 31st
UX design phase: February 1st - February 28th
UX implementation: March 1st - March 31st
Elastic Search integration: Turning it on for a number of user: January 3 - 17
Blocked
NO
Notes
Next step: