Features/Thunderbird/Instant messaging in Thunderbird

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Status

Instant messaging in Thunderbird
Stage Draft
Status `
Release target `
Health OK
Status note `

Team

Product manager Florian Quèze
Directly Responsible Individual `
Lead engineer `
Security lead `
Privacy lead `
Localization lead `
Accessibility lead `
QA lead `
UX lead `
Product marketing lead `
Operations lead `
Additional members `

Open issues/risks

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Stage 1: Definition

1. Feature overview

The goal is to give additional value to Thunderbird for the users who currently use Thunderbird for emails and other software for different kinds of communications with the same people.

2. Users & use cases

Targeted users are people who use Thunderbird for their emails and use some other IM software to IM the same set of contacts.

Additional value should come from bringing IM features closer to Thunderbird, for example:

  • Seeing that the sender of an email is available to chat may lead the user to decide an IM conversation is better to get some clarification about some points of the email he was reading.
  • When a user is about to start an IM conversation with a contact, showing the subjects of unread emails from that person could avoid wasting time for both people (maybe the desired information is right there in the bulk of unread emails? Maybe the latest email explains why the person wouldn't be able to give a useful answer anyway? ...)
  • When trying to get back to some piece of information obtained in the past from someone, searching in both email and IM archives removes for the user the burden of remembering which communication medium was used.

3. Dependencies

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4. Requirements

- Manage a single list of contacts for both email and IM. - Search both Email and IM archives at once.

Non-goals

- Turn Thunderbird into an IM client. The goal is not to attract people who don't use Thunderbird for their emails.

Stage 2: Design

5. Functional specification

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6. User experience design

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Stage 3: Planning

7. Implementation plan

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8. Reviews

Security review

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Privacy review

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Localization review

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Accessibility

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Quality Assurance review

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Operations review

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Stage 4: Development

9. Implementation

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Stage 5: Release

10. Landing criteria

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Feature details

Priority Unprioritized
Rank 999
Theme / Goal `
Roadmap `
Secondary roadmap `
Feature list `
Project `
Engineering team `

Team status notes

  status notes
Products ` `
Engineering ` `
Security ` `
Privacy ` `
Localization ` `
Accessibility ` `
Quality assurance ` `
User experience ` `
Product marketing ` `
Operations ` `