Thunderbird/Thunderbird9.0SupportIssues

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Revision as of 09:08, 11 January 2012 by Cameleon (talk | contribs) (→‎December 22, 2011: add link to Verizon ISPDB bug)
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TB9 was released December 21, 2011

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Thunderbird 9.0 issues

Not so minor

(not in order)

  1. TB 9 does not install on XP Pro SP3: error registering AccessibleMarshal.dll and MapiProxy_InUse.dll - [bug 712960], [GS] - cannot reproduce with Windows XP Service Pack 2 and 3 as well as Vista, perhaps due to 3rd party software that is locking those 2 DLLs it's a Thunderbird packaging bug, fixed in TB 9.0.1 released December 23, 2011
  2. Folder panel has no content. JSON.parse: unexpected end of data Source File: chrome://messenger/content/folderPane.js - [bug 707329], [GS] - WORKAROUND: quit Thunderbird, delete folderTree.json, restart Thunderbird - fix in progress for TB10 or TB11
  3. bad FROM spam address in header causes email to look like it comes from a contact when email address contains Unicode - [bug 669925] - dup:bug 716220 - probably around in recent builds like TB8 - fix in progress for TB10 or TB11

Minor issues or issue fixed in TB 10 or future release

See Thunderbird 10 User Changes Page

(not in order, numbered only for convenience; minor = no dataloss or non dataloss mac and linux problems since only 5% or less of TB users are mac or linux)

Add-on Issues

The following is an incomplete list of add-ons that have issues in Thunderbird 9. Please add to this list add-ons that have issues and if you find an add-on has been updated and works with Thunderbird, please strike it out using <del></del>

(not in order,numbered for convenience)

Daily Support Reports

(selected dates starting the day after release day which was December 21, 2011; can't do this for every day obviously :-) !)

December 21, 2011

(all times are UTC) no problems specific to Thunderbird found probably because we released almost at the end of the day UTC on December 21, 2011

December 22, 2011

(selected potential issues)

  1. Thunderbird 9 fails to copy and paste from Microsoft Word !!!! - [GS1] - I doubt this is a TB9 problem or even a Thunderbird problem but will double check. - Can't reproduce with Word 2010. Probably something wrong with the OP's Windows setup?
  2. Potential Mail Server Problems - doubt these are TB9 specific or even TB problems, Roland to check
    1. [GMX] - Nothing that points to anything other than a Settings or GMX problem
    2. [Verizon] - Verizon changed ports but nothing that points to anything other than a Settings or Verizon problem [bug 715869] ask to update ISPDB settings to match new Verizon settings.
  3. Data Loss - These don't look TB9 specific but will follow up
    1. Lost Thunderbird address book and email folders, [GS1] - Roland's Followup
    2. Inbox e-mails suddenly disappeared - [GS1] - Roland's Followup

December 23, 2011

See Also