MozCampAsia2012/Firefox OS Support Article Sprint
Title of Session (should also be the title of your Wiki page): Firefox OS Support Article Sprint
Facilitator(s): Michael Verdi, David Tenser
Are you paid or volunteer staff?: paid
Area of Contribution (Team Name): SUMO (Mozilla Support, http://support.mozilla.org/)
How are you currently involved with the community?: Michael is the Content Manager of SUMO, David is the Director of User Support at Mozilla.
Location of Work (where do you reside?): Michael lives in San Antonio, Texas; David lives in Eskilstuna, Sweden.
Talk Length (please choose between 30, 60, 90, 120 minutes): 60 minutes
Summary: SUMO newbie, or old-timer? Doesn't matter! In this working session you will get together in a small group of participants and write a simple English support article for a Firefox OS app together, while learning more about the awesome SUMO knowledge base software.
Having great online support will be a critical part of the success of Firefox OS when we launch next year, and your help makes a huge difference. You don't have to be a master of the English language, or even know much about Firefox OS! Documentation is simple and fun, and we'll show you the basics so you can continue to contribute when you get back home.
How your session furthers the MozCamp Goals: This is a participation-driven workshop that will grow our number of people helping with support of Firefox OS on SUMO.
Expected Outcome or Deliverable: At least three Firefox OS apps documented in draft form.
Desired Audience Type or Skill-set: Anyone who is curious about Firefox OS and wants to help Mozilla have a successful initial launch of the mobile OS.
Equipment Needs (Video projector already included): working wireless connection
To Be Completed by the Audience-
(If you would like) Submit a Question for the Speaker(s) or indicate what information you hope to gain by attending this talk here:
Place your name here if you would like to attend this talk: