CA/Audit Letter Validation: Difference between revisions

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Adding common ALV findings
(Adding common ALV findings)
(Adding common ALV findings)
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| Download Audit Letter Fail || The provided link to the audit statement did not work. || Correct and test the audit statement links in the CCADB record then try again.
| Download Audit Letter Fail || The provided link to the audit statement did not work. || Correct and test the audit statement links in the CCADB record then try again.
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| Audit Letter Not Found In Certain Location || CCADB contains a list of audit known audit locations, such as auditor websites and cpacanada.ca. This error will be given when the URL to the audit statement does not match any of the URLs in the known audit locations. || If you are testing the preliminary audit statement, then you may ignore this error. However, if you are running ALV on the final audit statement, then this error should not happen unless the audit statement is qualified (WebTrust) or the ETSI Certificate was not issued. In those situations the root store operator will need to contact the auditor, so it will help if you provide the auditor's contact information in a Case Comment. If the audit statement is on the auditor's website and you are still receiving this error, then ask a root store manager to add the auditor's website to the list of known audit locations for ALV. Note: First check that you are using https instead of http for the audit URL.
| Audit Letter Not Found In Certain Location || CCADB contains a list of known audit locations, such as auditor websites and cpacanada.ca. This error will be given when the URL to the audit statement does not match any of the URLs in the known audit locations. || If you are testing the preliminary audit statement, then you may ignore this error. However, if you are running ALV on the final audit statement, then this error should not happen unless the audit statement is qualified (WebTrust) or the ETSI Certificate was not issued. [https://www.ccadb.org/policy#51-audit-statement-content In those situations] the root store operator will need to contact the auditor, so it will help if you provide the auditor's contact information in a Case Comment. If the audit statement is on the auditor's website and you are still receiving this error, then ask a root store manager to add the auditor's website to the list of known audit locations for ALV. Note: First check that you are using https instead of http for the audit URL.
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| Audit Letter Not PDF || ALV was unable to download and parse the document at the audit statement URL. || Update the Audit Statement links in the record to point to a valid PDF file.
| Audit Letter Not PDF || ALV was unable to download and parse the document at the audit statement URL. || Update the Audit Statement links in the record to point to a valid PDF file.
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